Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Effective Date: 8/6/2024
**1. Introduction**
Welcome to www.myvacationconcierge.com. These Terms and Conditions ("Terms") govern your use of our website located at [www.myvacationconcierge.com](http://www.myvacationconcierge.com) (the "Site"). By accessing and using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Site.
**2. Use of the Site**
a. **Eligibility**: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are of legal age to form a binding contract with us.
b. **User Account**: You may be required to create an account to access certain features of the Site. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
c. **Prohibited Conduct**: You agree not to:
- Use the Site for any unlawful purpose.
- Engage in any activity that could harm or interfere with the operation of the Site.
- Upload or transmit any viruses or other harmful code.
- Attempt to gain unauthorized access to any part of the Site or to other users' accounts.
- Use the Site to transmit unsolicited commercial communications (spam).
**3. Intellectual Property Rights**
a. **Ownership**: All content on the Site, including text, graphics, logos, images, and software, is the property of www.myvacationconcierge.com or its licensors and is protected by intellectual property laws.
b. **License**: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
**4. User Content**
a. **Submission of Content**: You may submit content to the Site, including reviews, comments, and other materials ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.
b. **Responsibility for User Content**: You are solely responsible for your User Content. You represent and warrant that you own or control all rights in and to your User Content and that your User Content does not infringe any third party's intellectual property rights or violate any laws.
**5. Disclaimers and Limitation of Liability**
a. **Disclaimer of Warranties**: The Site is provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free, nor do we make any warranty as to the accuracy, completeness, or reliability of any information on the Site.
b. **Limitation of Liability**: To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Site.
**6. Indemnification**
You agree to indemnify, defend, and hold harmless www.myvacationconcierge.com, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.
Effective Date: 8/6/2024
1. Overview
At www.myvacationconcierge.com, we strive to provide the best possible service and customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
2. Returns
a. Eligibility for Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
b. Return Period: You have [30] calendar days from the date you received the item to return it.
c. Non-Returnable Items: Certain items are non-returnable, including:
Gift cards
Downloadable software products
Certain personal care items
3. Return Process
a. Request a Return: To initiate a return, please contact us at info@myvacationconcierge.com with your order number and reason for the return. We will provide you with instructions on how to proceed.
b. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Refunds
a. Refund Eligibility: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
b. Processing Time: The refund will be processed within [7] business days after approval. The time it takes for the refund to appear in your account may vary depending on your card issuer's policies.
5. Late or Missing Refunds
a. Check Your Account: If you haven't received a refund within the expected time frame, first check your bank account again.
b. Contact Your Bank or Credit Card Company: There may be some processing time before a refund is posted.
c. Contact Us: If you’ve done all of this and still have not received your refund, please contact us.
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